Support.

Need a hand with Bici? We read every message. Email bici@alnouri.dev and we’ll get back to you.

Before you write

A few things that solve most issues:

Sensor won’t connect? Make sure Bluetooth is on, the sensor is awake and near your phone, and it isn’t already connected to another app or head unit.
No heart rate? You can use a Bluetooth chest strap or your Apple Watch. For the Watch, allow Bici access to Health.
Strava, Wahoo, or Spotify not connecting? Open Connections and reconnect. Make sure you finish the sign-in in the browser window that appears.
Rides not syncing across devices? Check that you’re signed in to iCloud and that iCloud sync is on in Settings.

Found a bug or have an idea? Send it to bici@alnouri.dev — please include your iPhone model and iOS version so we can reproduce it.

See our Privacy Policy for how Bici handles your data.